Distance Sales Contract
Parties:
Seller:
Totemaura
Address: [Seller Address]
Phone: [Seller Phone Number]
E-mail: hello@totemaura.com
Buyer:
Name: [Buyer Name]
Address: [Buyer Address]
Phone: [Buyer Phone Number]
E-mail: [Buyer Email Address]
This agreement constitutes the Distance Sales Agreement to be applied to the Buyer's shopping transactions from the Totemaura website (www.totemaura.com).
1. Subject of the Agreement
The subject of this agreement is the determination of the terms and conditions regarding the sale of products offered for sale by the Seller to the Buyer over the internet. By placing the product order, the Buyer accepts this agreement.
2. Products and Prices
The Seller provides the Buyer with detailed information and prices about the products offered for sale on the website. Products, prices, payment terms and delivery options are specified on the sales page.
The prices of the products are the amounts stated on the product page. VAT, shipping costs and other taxes are included in the prices.
3. Order and Payment
The buyer completes the payment process by entering the necessary information on the website to place an order. The seller processes the order and starts the delivery process after the payment confirmation is received.
Payments can be made by credit card, bank card, money order or other payment methods. The seller confirms the order after the payment process and starts the delivery process.
4. Product Delivery
The seller sends the products related to the buyer's order to the specified delivery address by cargo after the order confirmation.
The delivery time will be made in accordance with the time specified on the product page. The delivery time of the order may vary between 2-5 business days. Delivery times may vary depending on the region where the delivery address is located.
5. Return and Exchange
The return and exchange conditions of the products are determined by the Totemaura Return and Exchange Policy. The buyer can request a return or exchange within 14 days from the date of delivery of the product.
The product must be unused and in its original packaging. For hygienic reasons, used or unpackaged products cannot be returned.
6. Right of Termination and Return
The Buyer has the right to withdraw from the contract within 14 days from the date of receipt of the product without giving any reason and without paying any penalty.
In order to exercise the right of withdrawal, the Buyer must notify the Seller in writing within 14 days from the date of receipt of the order.
7. Warranty and Products
The Seller fulfills its legal warranty obligations. In the event of any manufacturing defect or damage during transportation in the products, the Buyer must immediately notify the Seller.
8. Privacy
The parties will use each other's personal information only for the performance of the contract and will not disclose it to third parties. The Totemaura Privacy Policy will apply regarding the processing and security of personal data.
9. Obligations and Responsibilities
The Seller undertakes to promote the products correctly and deliver the order to the Buyer within the specified period.
The Buyer accepts that all information provided while placing the order is correct and that all necessary information is provided completely during the payment process.
10. Dispute Resolution
In case of any dispute that may arise between the parties, the Courts and Enforcement Offices of Istanbul (or another city determined by the seller) are authorized. In addition, in disputes between the Buyer and the Seller, Consumer Arbitration Committees may be applied to.
11. Enforcement
This agreement enters into force when the Buyer clicks on the "approval" button during online shopping and becomes valid with the order.
The Buyer declares that he/she has read, understood and accepted all the articles of this agreement.
Seller:
Totemaura
Authorized Signature: [Authorized Name]
Date: [Date]
Buyer:
Name, Surname: [Buyer Name]
Date: [Date]